Security Policy
Falcon Collection and Investigations (Alberta) Inc., based at 6819 Rochdale Blvd, Regina, SK S4X 2Z2, has prioritized security across our debt recovery, investigation, and asset management services. This Security Policy outlines how we protect data, systems, and assets, complementing our Terms of Use and aligning with Canadian laws and industry best practices.
Our Commitment
We ensure the confidentiality, integrity, and availability of client data, including personal and financial details, our operational systems and infrastructure, and physical assets like recovered goods in secure storage.
Security Measures
We safeguard sensitive data by encrypting it in transit and at rest using PIPEDA-compliant protocols, restricting access to authorized personnel based on least privilege with annual training, and using encrypted channels for document and data transfers. Our IT systems are kept current with the latest security patches, protected by firewalls and real-time intrusion detection against threats like malware or phishing, and supported by a detailed incident response plan for swift resolution and legal notification if breached. Physical security at our Regina headquarters and storage includes restricted access, cameras, and alarms, with repossessed assets tracked and secured during transport to storage or liquidation. Staff receive annual training on PIPEDA and security protocols, while third-party partners are contractually bound to meet our Security Policy standards.
Legal and Ethical Commitment
Our practices comply with PIPEDA and adapt to emerging threats and laws, ensuring ethical protection of clients, debtors, and partners.
Client Responsibilities
We encourage clients to provide accurate, current information for secure case handling, notify us promptly of security concerns, and use secure channels when contacting us.
Reporting Concerns
Suspect an issue? Contact us at FalconCanada.com/Contact-Us or 1-306-352-0775. We’ll respond promptly per our incident plan.
Changes to This Policy
We may update this policy, posting changes here with significant updates noted on FalconCanada.com for 30 days or emailed to clients.
Last Updated: February 28, 2025
